Virtual Support Office
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Virtual Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications. Also will help you keep track of staff time and task management. Live support rooms for staff to customer direct support. Powerfull Knowledgebase for re-ocurring support requests. No need for locally installed software for your staff or customers.
Most scripts are free or open source. But some have the full source code available for download yet itīs required to have permission to use them and most often the price will be listed. If there is a script license e.g. GNU or GPL then it will also be listed. |
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