CGI and Perl: Customer Support
An easy to use customer relation program which keeps your incoming support calls organized
allowing your customers to track the progress/solution to their support request and respond to it. @Customer Quest is a ticket based CRS but does not...
Price: Commercial
The Active Stats is a HumanClick style application that allows the Webmasters to interact with their visitors in real-time. With the Windows based application on your PC, you can view users navigating your site in real-time. By placing a graphic of...
Price: Free Trial/$74.95
The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script...
Price: Freeware
Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry...
Price: $55 AUD
Let Customers Submit their request and you get E-Mail notifications in order to respond to your customers. A simple and Colorful way
of tracking Customer Requests with an easily configurable Customer Request Form.
A sort on Customer, Status...
Price: GPL
With the Fresh Question Manager you are able to answer questions posted by your users and put them online with a simple click. Private handling of questions supported. Includes database administration through Admin Control Panel, and easy layout...
Price: Free/$19
Customer Support Installation Service will install any script for your convenience. It's affordable, easy and done by professionals. No programming knowledge required, we do the thinking for you. Your script will be up and running within hours.
Price: $19.99
Fully automated web based help desk. Features ticket submission via forms and email, unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal...
Price: $99.95/$199
Inquiry Handler allows you to keep track of your customers' questions and potential sales. Your customers can check on their inquiry status, and update their inquiry. Features Open/Closed and high priority inquiry settings.
Price: $50
Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with...
Price: $99
MySupport allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done.
Price: $89.95
OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT,...
Price: Free (GPL)
Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen...
Price: $59.95 - $99.95
Ox-Support is an online support ticketing system written in Perl. Main features include: a full browser based administrative control, built-in FAQ system, searchable ticket database, email notifications, and easy ticket and user management.
Price: $59.95/$199/$499
Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
Price: $39.99
rEmindZ automatically sends an e-mail to your client, 7 days before payment of an invoice is due. The e-mail tells the client the date of the invoice and when the payment is due.
rEmindZ can be used for other reminders.
Price: GPL
SuperDesk is a help desk script, written in Perl, designed to allow a web site's staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel....
Price: £99/£159
SupportMan is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see and resolve the problems.
Price: $100
Add live customer service to your site and host real-time customer support systems. Features outstanding graphical user interface and advanced functions such as sending images, links, paging administrators, logging, auto-answer, multiple...
Price: $399.99
Web Dev Live Support is a real-time messaging software that allows your sales people to chat directly with customers while they are on your web site and allow you to add the human touch to your help system.
The software is 100% browser based and...
Price: $50