SuperDesk
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SuperDesk is a help desk script, written in Perl, designed to allow a web site's staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel. SuperDesk has full support for both text and HTML emails, and also email attachments. All aspects of SuperLinks can be controlled from its Control Panel including, but not limited to, category management, ticket management, backup & restore functions and general options that control what features are available to the visitor.
Most scripts are free or open source. But some have the full source code available for download yet itīs required to have permission to use them and most often the price will be listed. If there is a script license e.g. GNU or GPL then it will also be listed. |
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