Comdev Customer Helpdesk v2.0
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Comdev Customer Helpdesk is the most advanced helpdesk ticketing system that allows you to establish an online support centre for customers on your website. Key features: automatic reply to support tickets, reply acknowledgement, customer add comments and upload attachments to ticket, all-in-one views of ticket listing, ticket history & tracking, set ticket status, flag & unflag ticket, add support issues, customizable email contents. Common help desk requests are replied quickly using the preset canned messages. Add helpdesk ticket and reply directly to FAQ (integrate with Comdev FAQ Support). Web based Installation Wizard, easily plugin to your site with single PHP snippet. FREE Installation Support.
Most scripts are free or open source. But some have the full source code available for download yet itīs required to have permission to use them and most often the price will be listed. If there is a script license e.g. GNU or GPL then it will also be listed. |
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