Dapper Desk
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Dapper Desk is a customizable PHP/MySQL based customer support system compatible with Linux, Windows and Solaris. Customers can initiate tickets via email or by logging into the web interface. Ticket ID numbers remain in subject of email tickets. Status codes are color coded and customizable. Supports unlimited techs/admins and customers. Wireless PDA module allows you to answer tickets on any PDA or cell phone with HTML capable web browser. Paging feature. Also features: Custom autoresponse messages, FAQ manager, and customizable themes.
Most scripts are free or open source. But some have the full source code available for download yet itīs required to have permission to use them and most often the price will be listed. If there is a script license e.g. GNU or GPL then it will also be listed. |
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