PHP: Customer Support - page 2
Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The...
Price: GPL
h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create,...
Price: Free Trial/149.99/199.99
Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your windows system tray. Other...
Price: Free - GPL
The most feature packed helpdesk! Complete support center focussed on customer service. Features OPEN SOURCE CODE! Very easy to modify visual settings. HelpDesk will reduce the number of inquirys made by clients. Allow clients to search the...
Price: 99.99
Outsourced web based customer service solution for your website to manage support requests and to publish self service knowledge bases on the web, reducing the need for costly and time consuming telephone support. You will also be able to track...
Price: $49.99 per/month per/repr
This is a PHP/MySQL-based HelpDesk software ideal for Webhost that includes Staff, Users, and Administrator logins and detailed levels and priority options. HelpMe Desk also includes the Live Support functionality, a humanclick alternative.
Price: $59.99
Reporting, multi-site support, email notification, web-administrated, issue history, time management and escalation. Just a summary of the features available; more are added every release. Please register at Freshmeat to be notified of new releases.
Price: GPL
HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
Price: GPL
InfinityForge is a suite of tools including a powerful ticketing system capable of handling service requests via email and web based interfaces, a client information database containing contact information, office information and documents, and a...
Price: Commercial
InverseFlow Help Desk is a powerful help desk tool written in PHP and MySQL. Supporting unlimited departments, unlimited techs and admininstrator monitoring the InverseFlow Help Desk has more management and ticket responce options than any other...
Price: $264.96
IRM is a powerful web-based asset tracking system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as a complete history and TODO repair list tracking. Key features include: Detailed tracking of...
Price: Free (GPL)
Support Center is a PHP/MySQL based customer support system that allows multiple technicians to support multiple users. Your users can submit tickets via web and email, they will be informed about the progress of their requests for each step...
Price: 99.95
IssueTrak is a leading provider of 100% web-based Help Desk, Support Desk, Asset Management, and Issue Tracking Solutions. Our customers in 13 countries around world include Exxon, EDS, Sprint, Time Warner, Verizon, Knight-Ridder, Ralph Lauren, AC...
Price: $750 per advanced user
The jab:ITS Incident Tracking System provides a browser-based help desk system for tracking and reporting customer support issues and occurrences. Its features include user registration and login, ability for customers to add and modify their own...
Price: $236/$295
A customer support solution that provides a real time chat service for online customers, including many features; multiple chat requests and administrators, supports multiple users simultaneously, an instant messenger interface design,...
Price: Commercial
Easily run your own LiveSupport Desk without having to worry about page reloads all day!
Our LiveHelp app sits in the background and pings your mysql server for incoming support requests. It sits as a taskbar icon and will alert you when a visitor...
Price: Trial / 12.95
LiveSpider is a customer relationship management solution that facilitates live customer chat & support straight from your website. Features include: real-time traffic monitor, initiate chat, create unlimited departments & operators, transcripts...
Price: $99
LiveSys is an affordable and powerful live customer support solution that lets you be only a click away from your customers. With LiveSys you can make the most out of your web site by seeing client traffic and chat requests in real time. Because...
Price: $14.99/$89.99
Magia SiteIM is an instant customer service system for your website projects. SiteIM service requests are logged, searchable and auditable. The interface is completely customizable with your favorite HTML editor and feature URL pushing (Opening a...
Price: Affordable
Based on PHPHelpdesk, mhd is a PHP/MySQL-driven helpdesk system for small companies and organisations. It features: Categories, departments, users, tickets, customizable emails notifications, client management, basic TID management, stock inventory...
Price: Free (GPL)