CRM Commercial tracking tool
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The CRM commercial tracking tool is to be used in a commercial environment for logging and tracking customer requirements, complaints, etc. When a so-called 'entity' is logged, every edit to the entity is logged. Using the management information, you can find statistic information like average duration, stalling calls, etc. It is fully configurable and it comes with an easy install script.
Most scripts are free or open source. But some have the full source code available for download yet itīs required to have permission to use them and most often the price will be listed. If there is a script license e.g. GNU or GPL then it will also be listed. |
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